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This course includes an Interdisciplinary analysis and comparison of merchandising
and consumer science.
Course Topics Include:
- Introduction to the world of retailing
- Types of Retailers
- Multi-channel retailing – A view into the future
- Consumer buying behavior
- Retail Market strategy
- Financial strategy
- Retail locations
- Site Selection
- Human Resource Management
- Information Systems and Supply Chain Management
- Customer Relationship management
- Buying systems
- Buying Merchandise
- Pricing
- Retail Communication
- Managing the Store
- Store Layout, Design and Visual Merchandising
- Customer Service
- Learning to negotiate
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