The SHRM Learning System™ Course

The "Preferred Choice" to Prepare for Your SPHR or PHR Certification in Professional Human Resource Management

SPHR Certified Instructors

Mr. Robin Campbell, SPHR
Labor Relations Leader
DOW
Freeport & Texas City, Texas

Biography
Robin currently works for The Dow Chemical Company as the Labor Relations Leader for their Freeport  and Texas City plants. Robin has worked for The Dow Chemical Company for 28 years, 19 of these years have been as a supervisor /leader in multiple functions, over 10 of these years in Human Resources.   The past 5 years have been as the Labor Relations Leader for the Freeport site which has over 1100 bargained-for employees.  In late 2007 the Texas City site was added to his responsibilities, the Texas City site has over 200 bargained-for employees.  Robin’s time in Human Resources has been spent in;  training and development, information systems, HR generalist, and Labor Relations.  Robin graduated from the University of Houston’s College of Technology with a BS in Industrial Supervision in 1991.  In 2008, Robin earned his SPHR certification.

Mr. Ron Diaz, CCP, SPHR
Houston Area Human Resources Manager
Oil States Industries, Inc.
Houston, Texas

Biography
Ron currently is the Houston area Human Resources Manager for Oil States Industries. Having more than 15 years of human resources experience, Ron currently has a staff of 3 and oversees HR activities for over 400 employees. His varied experience includes developing compensation systems for recruiting and retention, negotiating union contracts, writing personnel and safety manuals, mergers and acquisitions, governmental compliance and employment law. In 2000, Ron earned his certification as an SPHR (Senior Professional in Human Resources) and earned his CCP (Certified Compensation Professional) designation in 2002. He has taught the SHRM Learning System several times in the recent past. Ron holds a BBA from the University of Houston.

Donna Howard, SPHR
Lead People Consultant
Ernst & Young
Houston, Texas

Biography
Donna Howard is the Lead People Consultant for one of the largest areas of Ernst & Young, Americas. She has over twenty years experience, with expertise in strategic planning, mergers and acquisitions, developing quality employee incentive and benefit programs and improving performance measures. Prior to joining Ernst & Young, she was Vice President of Global Human Resources for Mannatech. She has also served as Vice President for Procorp Associates, a consulting firm. In addition, she has been Vice President, Human Resources for ACE America’s Cash Express, Inc., and Brink’s Home Security, Inc. Her responsibilities have included training, executive compensation, and employee development programs. She is an adjunct professor at Houston Baptist University. Donna has served as Executive Director of the HRSouthwest Conference and President of the Dallas HR Management Association. Ms. Howard received her MBA in Human Resources from the University of Texas at Arlington and her BBA in Finance from Texas Christian University.

Dr. William W. Ishee, SPHR
Associate Superintendent
Klein Independent School District
Klein, Texas

Biography
Bill currently serves as the Associate Superintendent for Human Resources in the Klein Independent School District. He supervises an HR staff of four directors, an assistant director and fifteen support staff members. Bill holds a bachelor's degree from the University of Houston, master's degree in counseling from Sam Houston State, doctorate from Texas A&M with an area of specialization in arbitration and labor negotiations, and an MBA in management from Our Lady of the Lake University. He is also a trained mediator. In addition to his duties in HR, he is an adjunct professor for OLLU for management and HR related courses. With 29 years of experience in human resources, he has dealt with virtually every HR issue ranging from compensation to contract administration, from recruitment and retention, to benefits, safety and employment law.

Dr. Kathy J. Shingleton, SPHR
Chief Human Resources Officer
The University of Texas Medical Branch
Galveston, Texas

Biography
For the past twenty-one years, Kathy Shingleton has served as the head of Human Resources for the University of Texas Medical Branch (UTMB) in Galveston, Texas. Today, UTMB includes 7 hospitals (720 beds, 40,000 discharges/year), 4 schools (medicine, nursing, allied health, and the graduate school of biomedical sciences), with 12,500 employees, 2,500 students, 1,000 faculty and a budget of $1.4 billion a year.

Kathy originally joined UTMB as the Director of Human Resources in 1987. At that time, UTMB was composed of 7,000 employees, all on Galveston Island. Then, Kathy became the Chief Human Resource Officer in 1998, when UTMB had grown to over 14,000 employees throughout Texas. Most recently, Kathy became the Vice President of Human Resources and Employee Services in 2006. In this role, she is responsible for benefits, compensation, employee relations, employee assistance, employee injury management, employee health and wellness, recruitment, nurse recruitment, organizational effectiveness, training and development, recognition, HR for correctional managed care, diversity, international affairs, and HR business information services. Since UTMB was the first academic health center established in Texas, it has taken on the responsibility for addressing the health needs of the medically underserved populations throughout the state. For example, in FY06, UTMB cared for unsponsored (indigent) patients from 160 of Texas' 254 counties. UTMB also provided health care to 80% of the incarcerated in the state, 100,000 pregnant women of low income, senior citizens, children of special needs, as well as individuals residing in rural areas throughout the state. Through the use of telemedicine and electronic medical records, UTMB has been able to provide cost effective, high quality, accessible health care to these populations. UTMB has also developed innovative financial vehicles (e.g. a Medigap policy for seniors, a 3 Share Plan for the working uninsured) to provide affordable health insurance to segments of the uninsured populations.

Additionally, Kathy is an active member of the Gulf Coast Workforce Board ($216,096,000 million is allocated each year) where she serves on numerous committees to support workforce development in the greater Houston-Galveston area to include the Health Services Steering Committee which is responsible for contributing over $25 million in the last six years, to meet the chronic staffing needs of nurses and other health care professionals.

Prior to joining UTMB, Kathy served in both the public and private sectors to include: MD Anderson Cancer Center, the City of Houston, and Boehringer Mannheim Diagnostics, Inc.

Kathy earned her bachelor's degree in psychology at Texas A&M University, as one of the first women to live on the Texas A&M campus. Her doctorate in educational leadership and cultural studies, and master's in business administration were earned at the University of Houston.

Kathy is a native Houstonian. She and her husband of 25 years now live in League City with an empty nest. They have two grown sons and five beautiful granddaughters.